FAQ

Shipping

Order Processing Times: 1 Day

Standard Shipping: 3-5 Days

Express: 2 Days. Orders must be placed before 12:00 PM EST for same day processing. 

Shipping Carrier Used: UPS

All orders over $100 qualify for free standard shipping.

 

Order Tracking

Once your order is confirmed, tracking information will be sent out via email. Please be sure to add correct information to track your order correctly.

 

Payment Methods

Card and shipping address must match to place an order to combat fraud. We apologize for any inconvenience this may cause.

 

Returns & Refunds

Due to the nature of the products sold, refunds and/or exchanges are not allowed.

 

Privacy Policy

The protection of your personal information is important to our business. Your information is never sold or used for any reason but for the purpose intended: purchase of hair merchandise from this web page.